Privacy Policy
Last Updated: June 15, 2023
Your privacy matters to us. This Privacy Policy explains how SafeShare collects, uses, shares, and protects your personal information. By using our platform, you consent to the data practices described in this policy.
1. Information We Collect
We collect several types of information from and about users of our Service, including:
1.1 Personal Information
This may include:
- Contact information (name, email address, phone number, postal address)
- Account credentials (username, password)
- Payment information (credit card details, bank account information)
- Identity verification information (date of birth, ID documents)
- Property information (for property managers and landlords)
- Employment and income information (for rental applications)
1.2 Non-Personal Information
This may include:
- Browser and device information
- IP address
- Operating system
- Usage data (pages visited, features used, time spent on platform)
- Cookies and similar tracking technologies
2. How We Collect Information
We collect information through:
- Direct interactions (when you register, submit forms, or communicate with us)
- Automated technologies (cookies, server logs, pixels)
- Third parties (property listing services, identity verification services, payment processors)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and manage your account
- Facilitate communication between property managers, landlords, and tenants
- Verify your identity and prevent fraud
- Send notifications, updates, and support messages
- Personalize your experience and deliver content and features relevant to your interests
- Analyze usage patterns to improve our Service
- Comply with legal obligations
4. Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
- Performance of a contract: Processing necessary to fulfill our contractual obligations to you
- Legitimate interests: Processing necessary for our legitimate business interests
- Consent: Processing based on your explicit consent
- Legal obligation: Processing necessary to comply with applicable laws
5. Information Sharing and Disclosure
We may share your information with:
- Service providers: Third-party vendors who perform services on our behalf
- Platform users: Information shared between landlords, property managers, and tenants as needed for property management
- Business partners: Third parties with whom we have partnered to offer integrated or co-branded services
- Legal authorities: When required by law, court order, or governmental regulation
- Corporate transactions: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for their own marketing purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure network infrastructures
- Regular security assessments
- Access controls and authentication mechanisms
- Staff training on data protection
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to provide you with our Service, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will securely delete or anonymize it.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to access your personal information
- Right to rectify inaccurate or incomplete information
- Right to erase your personal information
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
To exercise these rights, please contact us using the information provided at the end of this policy.
9. International Data Transfers
We may transfer your personal information to countries other than the one in which you reside. When we do so, we implement appropriate safeguards to ensure that your information receives an adequate level of protection.
10. Children's Privacy
Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
11. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Service. For more information about our use of these technologies, please see our Cookie Policy.
12. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
SafeShare Ltd.
Data Protection Officer
123 Tech Avenue
London, UK
Email: privacy@safeshare.com
Phone: +44 (0) 20 1234 5678